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Introduction

Training Rules

Customer courtesy

Be Heat Smart

Mind the gap - between the train and the platform

Customer courtesy

"Let's keep beastly behaviour off our trains."
Have you ever been standing on a train because someone in your carriage is hogging two seats? Ever had a blaring MP3 player right next to you? Or have you come across the notorious mobile-phone screamer?

We conducted an online customer survey to determine the most annoying commuter habits, with more than 1000 responses received.

From this we've devised seven grumbling beasts that focus on the inconsiderate behaviour of some commuters whilst travelling to and from work.

We would like commuters to think about how their behaviour affects other passengers. If we all make a small effort we all can have a better journey.

The Blarer

The Blarer
These beasts bug you with the noise blaring from their headphones. You said you'd rather listen to nails down a blackboard than their second-hand music.

The Blocker

The Blocker
These beasts block you from getting off the train. You flatten like a stamp to get past, but then you have to say, "excuse me" to them. You told us this really bugs you.

The Grubber

The Grubber
You said these beasts bug you by putting their grubby feet on the seats. Trying to be cool, but smelling bad. And they wonder why they always sit alone.

The Hogger

The Hogger
You told us these beasts won't give up their seat for anyone. Older people, pregnant women, passengers with disabilities. Hey, even their bag hogs a seat to itself.

The Rubbisher

The Rubbisher
These beasts just dump their rubbish on the train for you to enjoy. Which is probably why they bug you more than living in a 20-person share house.

The Shover

The Shover
You said these beasts bug you by shoving onto the train while you're trying to get off. And if you wanted to play league you would have joined a team, right?

The Splutterer

The winner of the 'Name the Beast' competition is K.Randall for...

The Splutterer

This sniffy beast refuses to cover its mouth when it coughs and sneezes. Instead it sprays the entire train with its germs. You said being spluttered on by strangers really bugs you. Really, even talking about it is gross enough.

The Yeller

The Yeller
You told us these beasts bug you by talking really, really loud on their phone. And the worst part is, the more boring their conversation, the louder they yell it.

 

 
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